Yes we do deliver at you chosen location. If your area is not serviceable, we will contact your to select another location close to you to pick up your order.
If you have chosen your mode of delivery as ‘Home Delivery’, there would be an extra delivery charge. Collection of order from atglobaltradingllc Pick Up Point is completely free of cost.
We do not have same day or EXPRESS DELIVERY option as of now.
Yes, you can send someone on your behalf to collect your order. They will have to display the Order Id and Pickup Verification Code sent to the registered mobile number.
No. Right now we do not offer home pick up service for returning an item. You can go to any of our atglobaltradingllc Pick Up Point and return an item.
We take utmost care to ensure that such instances do not take place, however, if you find the delivered item as defective, wrong or expired, you can chose to reject it at the time of delivery, or you can return it at any of us within 7 days of accepting the delivery. In case you choose to return the item(s) which had freebies with it, you need to return the freebies also.
Yes, most certainly. Your refund will be issued in the same mode in which the payment was made, provided you return the item(s) within 7 days of accepting its delivery. If you had made the payment in cash at the time of delivery, you will receive the refund in cash provided you return the product within the time period of 7 days post accepting its delivery. If you made the payment online, the refund process will get initiated once we receive returns from you. We will inform you via SMS and/ or Email once your refund request is initiated. The bank usually takes 3 – 5 working days to process the amount.
It usually takes 3 – 5 working days for the refund amount to be credited to your bank account/ credit card account, once the refund has been initiated. If you do not receive your refund amount even after 3 – 5 working days, request you to confirm it with your bank. In case you find out from your bank that the amount has still not been processed then write to us at atglobaltradingllc.com with ‘Refund Issue’ mentioned in the subject line.
We will inform you via SMS once your refund request is initiated. The bank usually takes 3 – 5 working days to process the amount. The credit to your account typically would be intimated by your bank directly.